Terms of Service
Understand the terms for using our services
Effective Date: 7th May, 2025
These Terms of Service (“Terms”) govern your access to and use of the 365 Event Solutions website and services. By using our site or booking services, you agree to be bound by these Terms.
1. Services Provided
365 Event Solutions provides full-service event planning, rentals (tableware, furniture, bar setups, etc.), catering, and staffing for events in Toronto, ON and Miami, FL.
2. Booking and Payments
Bookings are confirmed upon receipt of a signed agreement and deposit.
Full payment is required prior to the event date unless otherwise specified.
Payment methods accepted include credit card, e-transfer, or ACH transfer.
Late payments may result in cancellation or late fees.
3. Cancellation Policy
Cancellations made more than 30 days before the event: 50% refund of deposit
Cancellations within 30 days of the event: deposit is non-refundable
Force Majeure events (e.g., natural disasters, government restrictions) will be reviewed on a case-by-case basis.
4. Rental Terms
All rented items must be returned in good condition.
Damaged, missing, or broken items will be billed at replacement cost.
Client is responsible for all items during the rental period.
5. Liability
365 Event Solutions is not liable for:
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Personal injury, property damage, or delays caused by third parties
Weather-related disruptions
Acts of God or unforeseen circumstances beyond our control
6. Client Responsibilities
Clients are responsible for:
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Providing accurate event information
Ensuring access for setup/takedown crews
Complying with local laws and venue requirements
7. Intellectual Property
All content on our website including logos, branding, and media is the intellectual property of 365 Event Solutions and may not be used without permission.
8. Governing Law
These Terms shall be governed by the laws of the Province of Ontario (Canada) and the State of Florida (USA), depending on service location.